Sheridan / Big Horn Mountains KOA Journey is a campground, camping cabin, lodge and RV park property listed at 63 Decker Rd in Sheridan, Wyoming. The listing carries a rating of 4.4 based on 686 reviews, which makes it a well-reviewed stopover and base camp in the northern part of the state, with a phone line at +1 307-674-8766 and an official website at koa.com for the Sheridan campground.
Because so many visitors have left detailed accounts, the picture that emerges is mixed but largely favorable: guests frequently praise the staff, the covered wagons and cabins, the wildlife around the grounds and the easy interstate access, while others describe an older park with dust, noise and tight sites. This review gathers those visitor opinions alongside the property details available in the listing, without adding anything the data does not support.
Sheridan / Big Horn Mountains KOA Journey at a Glance
The property sits in Sheridan, Wyoming, at 63 Decker Rd, 82801, with coordinates that place it in the America/Denver time zone. It is categorized as a campground, camping cabin, lodge and RV park, so the accommodation mix spans traditional campsites, RV camping with a camping fee, and cabin or covered-wagon stays. Travelers can reach the park by phone at +1 307-674-8766, and more detail is published through the official KOA page for Sheridan linked in the listing.
The listing also records practical attributes rather than just accommodation types. There is a free parking lot with on-site parking, wheelchair-accessible car parking and a wheelchair-accessible toilet are noted, and the property does not have an assistive hearing loop. Payment listings mention credit cards, debit cards and NFC mobile payments, gender-neutral toilets appear among the amenities, and dogs are allowed. Guest reviews consistently describe the location as convenient to I-90, to downtown Sheridan and to the Big Horn National Forest.
What Do Visitors Like About Sheridan / Big Horn Mountains KOA Journey?
Overall sentiment leans positive. Of the individual reviews available, most are five-star accounts praising helpful staff, clean facilities and the novelty of the covered wagons and cabins. A smaller but clearly voiced group of reviewers gives three, two and one star, focusing on the age and condition of the park, dust and uneven sites, highway and train noise, pool crowding and, in one case, the condition of the bathhouse and pricing. Several who raised criticisms still said the staff were kind and the location was handy, so the split is more about expectations and upkeep than about service.
1. Covered Wagons and Cabins Stand Out
Heather Gimby described a stay in the covered wagon as a highlight of a family road trip, saying the wagon was bigger than expected and spotless on arrival, with comfortable beds, bunk beds for the kids, a mini fridge, a table and chairs, and enough space for the family. She called it a mix of camping and comfort and said the dogs settled in easily too.
Susan Thames, who had previously stayed in an RV, wrote that a Deluxe Cabin this trip was very nice, that she slept great, and that the cabin felt well planned and maintained. L Ross arrived for one night, opted for a cabin instead of pitching a tent, and described it as clean and seemingly brand new, with good beds and linens, a campfire, and complimentary coffee with K-cups in the cabin.
2. Staff Friendliness Comes Up Repeatedly
Praise for the team is one of the most consistent threads. Patricia Schubert called the staff phenomenal, Shellee Gardenhire described them as helpful and friendly, and Phyllis Balagna wrote that the office staff were super friendly. Derek B. singled out Elizabeth at the front desk as a joy who explained everything, and noted an escort who offered recommendations and even brought a small birthday gift.
Even reviewers who were critical of the park's condition went out of their way to separate the people from the property. Kathleen Whalen said the staff was nice, Ginny S called the staff super friendly, and Kristi Kennedy wrote that the staff were so kind and accommodating that it pained her to leave a lower-star review.
3. Convenient Location for Sheridan and the Big Horns
Access is a recurring plus. Patricia Schubert highlighted super convenient access off I-90 and close proximity to downtown Sheridan and the Big Horn National Forest, while Phyllis Balagna called the I-90 access easy and enjoyed concrete bike trails near the campground that crossed over and under bridges on a scenic ride, with a breakfast stop at the Silver Spur Cafe. Shellee Gardenhire described it as great for an overnight with easy on-and-off highway access, or a few days to enjoy Sheridan, which she called a gorgeous town, recommending The Mint Bar.
Kathleen Whalen noted the park is conveniently placed for exploring historic Sheridan and for a scenic drive into the Big Horn Mountains, and mentioned a large gas station just over the freeway priced lower than others in town. Anne Anselmo-Murphy likewise described easy access on and off I-90 with stores and restaurants relatively nearby.
4. Wildlife, Trails and Family-Friendly Extras
Guests repeatedly mention the animals around the grounds. warren dave said the wildlife kept the dogs entertained, listing doves, squirrels, cottontails, turkeys and a raccoon, and noted road noise plus an occasional train that did not bother them. Patricia Schubert also referred to tons of wildlife to enjoy.
Trail access is another theme: Loren Smith wrote that access to Sheridan county land trust acreage with miles of trails is the biggest change over the years, with dogs swimming in Goose Creek, while Susan Thames called the access to Sheridan walking trails a big plus. For families, Kathleen Whalen said the playground and cabins and wagons were well kept, and Crystalyn Alm noted the playground was well kept with a dog park right next to it.
5. An Aging Park With Dust, Noise and Tight Sites
Several reviewers describe a property showing its age. Kathleen Whalen called it an old park that shows, one of the roughest KOAs she has used in five years, citing fairly tight turns for bigger rigs, a rough paved roadway with potholes and broken concrete, dead grass, dirt and dust near the freeway, unlevel sites and squished spacing, plus heavy freeway noise from trucks and jake brakes around the clock. Anne Anselmo-Murphy said sites were very close together and her site had mud rather than grass, judging it fine for an overnight but not a return trip. Ginny S described a very basic, somewhat run-down campground at about $90 a night with mostly weeds and an abandoned house in the middle of the campground. Loren Smith added that the campground is really showing its age, with unwatered grassy areas and dusty dirt roadways, and asked for posted and enforced speed limits.
6. Pool, Laundry and Amenity Experiences Vary
Amenity reports differ by timing and expectation. Crystalyn Alm found the pool nice and refreshing and highlighted laundry at $2 per wash and $0.75 for the dryer that fit a massive load, while noting a somewhat rundown feel and quite a few wasps. L Ross reported the pool had been closed by lightning, but that the manager kept it open an extra hour after it was cleared so the kids could wear themselves out. Shellee Gardenhire advised using the pool as soon as it opens because it is full by midday, and Kathleen Whalen noted the pool was closed during her stay. Kristi Kennedy found the bathhouse by far the dingiest she had encountered, clean but run down, with a shower that would not drain and thin walls, and said her cabin was clean although the front door did not shut fully and ants were present underneath.